shipping policy

Shipping Policy

1. Order Processing Time All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Domestic Shipping Rates and Estimates We offer free standard shipping on all domestic orders over $50. For orders under $50, a flat rate shipping fee of $5 will be applied. We also offer expedited shipping options at an additional cost:

• Standard Shipping: 3-5 business days

• Expedited Shipping: 1-2 business days

3. International Shipping We currently ship to the following countries: [Canada / Us]. International shipping rates and delivery times vary based on the destination and shipping method chosen at checkout. Please note that international customers are responsible for any customs duties, taxes, or fees imposed by their country.

4. Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on our website or through the carrier's website.

5. Shipping Address Changes If you need to change your shipping address after placing an order, please contact our customer support team within 24 hours. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed.

6. Missing or Damaged Packages If your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure that you receive your order as quickly as possible.

7. Shipping Restrictions Certain products may have shipping restrictions based on your location. If an item cannot be shipped to your address, you will be notified during the checkout process.

8. Contact Information If you have any questions or concerns about your order, please contact our customer support team at [email address] or [phone number]. We are here to help!